FAQ's
FAQ
1. Are your wigs made from real human hair?
Yes, we offer a wide range of wigs made from 100% real human hair. These wigs provide a natural look and feel, and they can be styled just like your own hair. For more affordable options, we also offer high-quality synthetic wigs.
2. How do I choose the right wig for me?
Choosing the right wig depends on your lifestyle, desired look, and budget. We recommend filtering products by hair type, length, and texture. Our team is always available to guide you through the selection process.
3. Can I style or color the wig?
Human hair wigs can be styled and colored just like natural hair. However, synthetic wigs should not be heat-styled or dyed. Always read the product description for specific care instructions before styling.
4. How long do your wigs last?
With proper care, human hair wigs can last up to a year or more, while synthetic wigs typically last 4 to 6 months. Regular cleaning, storage, and gentle handling can significantly extend their lifespan.
5. Do I need to use glue or tape to wear the wig?
Not necessarily. Many of our wigs come with adjustable straps and combs for a secure fit without glue. However, for lace front or full lace wigs, adhesive can offer a more natural hairline if preferred.
6. Can I wear the wig daily?
Absolutely! Our wigs are designed for everyday wear. Just ensure you care for your natural scalp and wig properly to maintain hygiene and comfort, especially with frequent use.
7. Do you offer custom wig orders?
Yes, we do take custom orders. You can choose your preferred length, color, cap size, and density. Contact our support team to share your requirements and receive a quote and timeline.
8. How should I wash and maintain my wig?
Use sulfate-free shampoo and lukewarm water for washing your wig. Let it air dry on a stand and avoid excessive brushing when wet. Store in a cool, dry place when not in use to keep it tangle-free.
9. Is your packaging discreet?
Yes, we respect your privacy. All products are shipped in plain, unbranded packaging so that no one can tell what's inside unless opened. Your confidentiality is our top priority.
10. What if the wig doesn’t fit or I don’t like it?
We offer a hassle-free return and exchange policy. If the wig doesn’t fit or meet your expectations, you can contact us within the return period to initiate a return or choose another product that suits you better.